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Boston Market - Bad customer service

I called yesterday the store in van nuys, ca (Daisy) and she put me on hold one time and it got disconnected! Second time I specifically told her not to put me on hold and she did! Never answer my questions and she rather put me on hold which eventually will hung up! I called Whole Foods and they had an awesome service! Plz treat ur employees so u guys don’t loose customers!
1.0
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Customer service
Location
Staff
#1135882
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I decided cater Boston market for the company’s thanksgiving luncheon, instead of our usual caterers that come on site yearly…. I wanted to make sure that there was enough food for 48 employees, so I ordered food for 65 people… To my surprise, only 22 employee had meat...
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#1134611
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Boston Market - White mash stuff in my chicken inside nasty customer service

Up management super nasty and rud . dirty boston market restaurants turnerville nj and atantic city boston market . will tell anyone not to eat there.
1.3
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1134559
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Boston Market - No chicken available

I come with my family to have Dinner at the Costa Mesa location. We wanted to order the family meal and they said they didn't have chicken, I had to wait 30 minutes! Fine, then we will order individual meals and the cashier ask her manager if that chicken was still good??? "What! I told her by you saying that no Thank you I don't want it anymore. Never coming back again very disappointed!!
#1132128
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I visited the upper manhattan location in NYC for the first time and it will definitely be my last. I was served half of an already tiny sandwich that turned out to have no chicken in it, and a side of mashed potato and gravy that was ice cold. I ended up going and...
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1.0
I didn't like
  • Food
#1131955
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Boston Market - Got Sick from Chicken Salad

On 10-27-17 I was forced to return Bad Chicken salad. I askedfor A refund. Got A refund slip. It is already Friday, November 3, 2017 and I still did not get credited for my order from last week. I called customer services but after holding on A long time ,They hung up. Some customer service they have.
1.9
Details
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1125761
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We just had the Boston Market Beef Pot Roast. It was awful. I agree totally with the other review on this site. Meat was tough, tiny chunks - the chunks were the size you find in beef and vegetable soup, so we couldn't believe they were so tough - just awful! The whole...
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Anonymous
Ronald

I AGREE WITH THE ABOVE, THIS STUFF IS JUST GARBAGE.

1.0
Loudonville, New York
I didn't like
  • Frozen beef pot roast sold in grocery store
#1122508
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Boston Market - Bad customer service

I visited your store in cliton NJ on Clifton ave on 10/23/17.....very disappointed with the customer service....i letf
#1121817
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I drove 7 mles to your store to sit down to a great meal ...instead ,upon arrival I wasn t greeted and when I was trying to place my order ..I received attitude from the attendant,my visit was around 2;00 oclock pm on 10/23/17 the female was pregnant and seem...
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#1119755
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Boston Market Turkey Medallions meal was disgusting. The worst frozen dinner I’ve ever tasted. Turkey had poor taste and texture, potatoes were fake, gravy, like everything else in the meal was so salty and odd, I felt poisoned. Even the vegetables were inedible. How...
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#1115187
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