food order service customer manager chicken store customer service meal location

No welcome | Boston Market review

Employees just looked at my family and I when walked in . No customers were in the restaurant at the time. No welcome or how can I help you until some minutes later. Also why do the severs not wearing gloves when preparing your food?
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Review
#1715431 Review #1715431 is a subjective opinion of poster.
Service
Boston Market Customer Care
Cons
  • Not wearing gloves
Reason of review
Wearing gloves
Loss
$30
Preferred solution
Let the company propose a solution

Make sure store is clean | Boston Market review from Solon, Ohio

Make sure store is clean - Boston Market review
To whom it may concern; My family and I had planned to order food from store # 0259 on Sunday, November 24th at 5:00 p.m. until we saw the trays of cornbread just sitting next to a wall. All the years this store has been in business, I have NEVER seen such an UNSANITARY display of food. I question what other unsanitary things exist that cannot be seen. The trays of cornbread were uncovered and just do not enhance the appearance of the store. If you tap on the picture, you will see my complaint. I had higher expectations of Boston Market and so disappointed to see that your store is obviously declining.
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Review
#1715426 Review #1715426 is a subjective opinion of poster.
Service
Boston Market Sanitary Conditions
Pros
  • Food good usually
Cons
  • Customer service
  • Leaving food uncovered against a wall
  • Customer service training
Reason of review
store is declining
Preferred solution
Owner and mangager have no pride

My order was lose, found my order still wasnt right | Boston Market review from District 21 Berwyn, Maryland

My name is joan williams, i place an cater order with boston market because they have the best food, be as that may, i was call wednesday and told they couldnt find my order, i went to boston market and spoke to the manager, she tried to find my order, manger told me she would get right on it which she did, i pick my order up fri 11-22-2019, and it was still wrong, one of the clerks gave a piece of my order chicken to a person who had place an order and i am standing there watching him, and he is laughing, i dont like what i got. Boston market dont make mistakes like this. My order was not good. Joan williams, 240/918/9191
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Review
#1714564 Review #1714564 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Be care of what you are doing to customer, because they dont know who we are

Maybe | Boston Market review from University Heights, Ohio

Maybe - Boston Market review
Good morning, let me start by saying my family loves your restaurant. But I am disappointed with our last visit. I purchased four half chicken meals and when we got home as we were eating we noticed the chicken was not cook completely, none of our dinners were.
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Review
#1714517 Review #1714517 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
1.0
Details
I ordered lunch for 50 people to be delivered on 11/21 @ 11:30 to a tune of $697.67. When the food did not arrive, I called Boston Market at 12:00. I spoke with a customer service rep who didnt know what to say or do so she "spoke" to her manager, putting me on hold...
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Review
#1713309 Review #1713309 is a subjective opinion of poster.
Service
Boston Market Customer Care
Cons
  • Customer service and knowing what you are talking about
Reason of review
Order processing issue
Loss
$700
Preferred solution
Full refund
Tags
  • Terrible Experiences

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Make sure the workers who handle your food are wearing gloves | Boston Market review from Fairlawn, Ohio

The Boston Market I went into today had two people. One upfront handling the sides and the cash register and the other with the meat in the back. Neither had gloves on and the man handling the meat used his hands to cut the chicken! The cashier used her bare hands to handle the money at the same time the food! I threw my food away when I got home, never to return to Boston Market again......
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Review
#1711710 Review #1711710 is a subjective opinion of poster.
Service
Boston Market Sanitary Conditions
Cons
  • Lack of sanitary protection
Reason of review
sanitary conditions
Tags
  • Poor Sanity Conditions
I went to the Pottstown boston market. I asked to have 2 seperate orders since they were going to two different houses. They said they would be able to do that with no problem. I asked for a sm fountain drink to be added on the guy said damn yo i told you I'd put it on...
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Review
#1711490 Review #1711490 is a subjective opinion of poster.
Service
Boston Market Cashier
Cons
  • Manager will curse at you
  • Carver dont wear gloves
  • Very disrespectful
Reason of review
Management cursing at myself and my 2 year old nephew
Preferred solution
I want someone to call me
Tags
  • Unprofessional

I want to speak to a live employee | Boston Market review

1.0
Details
I need someone to call me pls. You sent me a gift card with no number so it’s not valid. I tried x2 to speak with exec. Steve calvige left 2 voice messages. No resp.
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Review
#1711365 Review #1711365 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$57
Preferred solution
Full refund

Never never never | Boston Market review from Phoenix, Arizona

1.0
Details
I am very very very disappointed in the $20 TV dinner I ordered for dinner. I spoke with the cashier prior to ordering telling her I did not want a lot of fat on my prime rib she asked if I wanted it pink or brown, which sort of concerned me I went home with my dinner opened it and found the whole bottom piece of Prime Rib was all fat. The small amount of potatoes and mac and cheese tasted just like a cheap TV dinner. I can honestly say this has been the worst meal I have ever ordered from a restaurant.
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Review
#1711360 Review #1711360 is a subjective opinion of poster.
Product
Boston Market Rotisserie Prime Rib Combo Meal
Cons
  • Staff lack of professionalism
Reason of review
Bad quality
Loss
$20
Preferred solution
Full refund

GET THE COUPONS ON THE INTERNET AND GET THE DEALS | Boston Market review from Hagerstown, Maryland

I PICK UP THE PRIME RIB DINNER AT THE HAGERSTOWN MARYLAND MARKET. IT WAS VERY GOOD WITH TWO SIDES AND I HAD A COUPON FOR THERE IT WAS BUY ONE MEAL AND DRINK GET THE SECOND FREE. THAT IS 10.00 FOR TWO MEALS YOU CAN'T BEAT IT FOR THE PRICE..
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Review
#1709630 Review #1709630 is a subjective opinion of poster.
Reason of review
Good customer service