Product: Boston Market Customer Care Clear all filters (19 of 19 reviews match)
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Boston Market - Very rude customer service

I went to the Jupiter Boston Market on East Indiantown Road for dinner Tuesday as I walk in there was an employee yelling at another employee and the one employee yelling at the other employees was also very rude to me as a customer will not be returning to that location
2.9
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Boston Market Customer Care
#1209853
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Boston Market - Horrible

Last few months service in North Bergen terrible. It takes 15 minutes to get another and then when u order something they do not have it and u have to change order. Never this bad in past
2.5
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Boston Market Customer Care
#1208947
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Boston Market - Horrible Customer Service

I had a terrible experience with the store in Crestwood IL a month ago. I filed a complaint and spoke with Manager of the store. She said she would send gift cards for the poor service. I have yet to receive any gift cards, call or just an email explaining why I have been ignored for over a month!
2.7
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Crestwood, Illinois
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Boston Market Customer Care
#1204067
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Boston Market - Bad service in general

You guys should really train the crew dealing with the customers, no “thank you”, “May i help you”, Good afternoon, “Thanks for coming”.... nothing ever. And last time I ordered the chicken barbecue bowl online , it didn’t come with tortilla chips.
2.9
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Boston Market Customer Care
#1189263
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Boston Market - Did not have order

I ordered on line when up there to pick up they told me they didn’t have Any Chicken I asked why didn’t y’all Call Me they couldn’t answer Me.
3.5
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Boston Market Customer Care
#1179199
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Bel Air Boston Market owes me a refund for food ordered but not there when I went to pick up on Christmas Eve. They Charged my credit card for $186.66 and I cannot get anyone to call me back to resolve and refund my money. I have called catering at least 5 times. Every...
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2.2
Product
Boston Market Customer Care
I didn't like
  • Did not have my christmas eve order but charged my credit card
#1165362
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Boston Market - Pissed off
I visit your store on Thanksgiving Day I know this is the busiest time of the year to eat out but my son wanted something small so I came in stood in line and really confuse about different sides to go with certain dishes, so I ask rob he explain but wasn’t really...
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Anonymous
Anonymous

"back from my lawyer"Oh no, not your lawyer!!!FYIDon't post your phone number on a public message board that has nothing to do with the company you're complaining about.

2.0
Product
Boston Market Customer Care
#1139473
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Boston Market - Bad customer service

I called yesterday the store in van nuys, ca (Daisy) and she put me on hold one time and it got disconnected! Second time I specifically told her not to put me on hold and she did! Never answer my questions and she rather put me on hold which eventually will hung up! I called Whole Foods and they had an awesome service! Plz treat ur employees so u guys don’t loose customers!
1.0
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Boston Market Customer Care
#1135882
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Boston Market - White mash stuff in my chicken inside nasty customer service

Up management super nasty and rud . dirty boston market restaurants turnerville nj and atantic city boston market . will tell anyone not to eat there.
1.3
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Boston Market Customer Care
#1134559
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WE WENT TO A BOSTON MARKET, MY CO-WORKERS AND I, IT WAS A TERRIBLE EXPERIENCE, THE YOUNG LADY, TOLD US SHE COULDN'T DO NOTHING TO TALK WITH THE MANAGER, AS WE TALK TO HIM FOR AN EVEN EXCHANGE OF THE FOOD HE REFUSE, GOT RUDE AND WITH A BAD ATTITUDE. $45.00 DOWN THE...
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1.3
Product
Boston Market Customer Care
I didn't like
  • I had with the manager very rude ans nasty
#1070539
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