Product: Boston Market Customer Care Clear all filters (0 of 36 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
On 12/9 5:26pm I placed my order for 2 dinners. I got my food exactly at 5:57pm after asking for the manager twice. Only when he finally came out he had a line of people waiting to complain that placed their orders at 5:17pm and 510pm and were still waiting. This...
Read more
2.3
Product
Boston Market Customer Care
#1419334
Reply to reviews
I put in a complaint a week and a half ago. I asked for someone to call me, no call. I went back to your location last week end. There was a pricing issue. It seems that there is no consistency at your restaurant. I would like for someo e to call me instead of reading...
Read more
2.4
Product
Boston Market Customer Care
#1417134
Reply to reviews
Rude waitstaff. I was waiting in line to order my food when the gentlemen in line called next customer. I paused because there was a gentleman in line before me. The staff member calls next customer again, I say that would be me may I order. The staff member then says...
Read more
Product
Boston Market Customer Care
#1395229
Reply to reviews
My girlfriend bought home 2 prime rib dinners from your Scarsdale location. They were undercooked and over 50 percent pure fat. I can not believe that they had the nerve to even serve such garbage to anyone. Even a dog would have a tough time eating such garbage. I...
Read more
Product
Boston Market Customer Care
#1369840
Reply to reviews
I go to Boston market at least once a week for a family meal . why is it that most of the times unless i check all the side orders that I paid for with my meal they always forget at least one of my sides .the Boston market in Naples on airport & Pine. some times I...
Read more
1.0
Product
Boston Market Customer Care
I didn't like
  • Service
#1358529
Reply to reviews
Put an order online for 7 p.m. last night getting the special for 29 99 plus chicken for 199 when we got to the store they couldn't take us right away the guy handed us a Coke and said have something to drink it'll be awhile well it wound up being almost a half an hour...
Read more
1.0
Product
Boston Market Customer Care
#1346212
Reply to reviews
Show

Boston Market - No food bad customer service

No chicken, no turkey, employees were playing around and dropped food. Meatloaf is nasty
Product
Boston Market Customer Care
#1340334
Reply to reviews
Boston Market customer service was horrible as same with corporate's phone system. There is NO customer service to help your customers. The restaurant in Frederick, Maryland (Route 40) was horrible and should be closed because of food service was not acceptable. The...
Read more
Product
Boston Market Customer Care
#1337745
Reply to reviews
I placed an online order for pickup at 7:18 pm on August 20, 2018. Unfortunately, there was an accident and traffic was backed up for miles. What would have taken me 30 minutes took me 1hr and 30 minutes to get to Boston Market (#646). I apologized to the young man...
Read more
4.5
Product
Boston Market Customer Care
I liked
  • Javiers customer service store number 646
I didn't like
  • Food line supervisors lack of customer service skills
#1335599
Reply to reviews
I went to Boston Market just to get some squash casserole with my meal plus an extra side of it to take home. When I asked why it wasn't available, I was told it had been discontinued! WHO made this poor decision? Other people in line wanted to know the same thing. I...
Read more
Anonymous
Jennifer

I was very disappointed to find this out for myself today. I don't live near a Boston Market, but anytime I'm in an area I would always go just for the squash casserole. The s...

Anonymous
Gale C

No squash casserole, no me or my family.

Product
Boston Market Customer Care
#1273426
Reply to reviews