Product: Boston Market Customer Care Clear all filters (87 of 87 reviews match)
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Boston Market in Staten Island, New York - Unless this man is fired do not bring your teen children to this location

A grown adult man at the Forest avenue location was harassing and hitting on my 15 year old daughter my daughter said the man was a latino male named Rob or Robert she told me she continually turned down his advances but he would not relent and made her feel very scared and uncomfortable this man needs to be terminated and held accountable for his actions immediately or I promise I will take legal action against the location as well as the company.
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Review
#1703819 Review #1703819 is a subjective opinion of poster.
Service
Boston Market Customer Care
Reason of review
Mistreatment
Preferred solution
Termination
Tags
  • Unprofessional

Boston Market - DONT WASTE YOUR TIME - DECEPTIVE ADVERTISING for THANKSGIVING

1.0
Details
Boston Market - DONT WASTE YOUR TIME - DECEPTIVE ADVERTISING for THANKSGIVING
they mail promo for Thanksgiving showing a whole turkey with many sides and Corporate office wait for 20 minutes for them to answer phone. They say hat you can get cornbread and tasteless mashed potatoes with the meal but the store only gives cheap dinner rolls NO substitution , the 99.00 dollar meal is only a 3 pound turkey breast not an entire turkey as shown. pies sides etc are all extra CUstomer service and accommodation NONE
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Review
#1703251 Review #1703251 is a subjective opinion of poster.
Service
Boston Market Customer Care
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • not as advertised

Boston Market in San Fernando Valley, California - Accolades to Katie Guadalupe Ortega

5.0
Details
I arrive with my family, and her attention and service was exceptional. During our dinner I notice that she was preparing the meal for a costumer and she notice something on a little cup,,, and she get the next cup,,, finally she realized that will be proper to serve in a plastic cup, faster and agile...... she went a extra mile all the time to every costumer. As a project manager, I value this little/big actions.
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Review
#1697586 Review #1697586 is a subjective opinion of poster.
Service
Boston Market Customer Care
Reason of review
Good customer service

Boston Market - You suck

1.0
Details
i have been trying to talk to a live person for two weeks and it is impossible this is the worst customer service practice there is
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Review
#1696239 Review #1696239 is a subjective opinion of poster.
Service
Boston Market Customer Care
Cons
  • Not being able to talk to a live person
  • Un professional
Reason of review
trying to talk to a live person

Boston Market in Philadelphia, Pennsylvania - About order placed at a store

4.0
Details
I purchase a family deal notice that I could had purchase a whole chicken for $1.99 go back to the cashier and asked about it but was told that it’s to late to purchase it cause I had to tell them when I was placing my order which I wasn’t even offered if I wanted the extra chicken for the difference I think that doesn’t make no sense at all she had to do is charge me $1.99 more. But she refuse and brush me off or at less ask the manager if she could do it that’s not good customer service at all I should had left satisfied with the service. Poor customer service
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Review
#1675234 Review #1675234 is a subjective opinion of poster.
Service
Boston Market Customer Care

Boston Market in Queens, New York - Rude employees

2.5
Details
Went too the Boston Market in Forest Hills Store #0990 and was treated poorly by a ride employee named Brandon or Bindon (skinny young Spanish guy) over a sandwich i was trying too order. In the process he turns too his co-worker and says this B**** is getting on my nerves because he wasn't making the correct sandwich on the menu.
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Review
#1673321 Review #1673321 is a subjective opinion of poster.
Service
Boston Market Customer Care
Pros
  • Non now
Cons
  • Should be easier to profvide customer feedback
Reason of review
Poor customer service
Loss
$2665
Preferred solution
Let the company propose a solution
Tags
  • Unprofessional

Boston Market - No one answers phone at Howell no location or responds to problem

1.0
Details
Mgr ash said a gift certificate would be sent for problems occurred in August and it was never sent and does not answer the phone
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Review
#1671643 Review #1671643 is a subjective opinion of poster.
Service
Boston Market Customer Care
Pros
  • Food good usually
Cons
  • No meat like advertised
Reason of review
Poor customer service
Loss
$17
Preferred solution
Full refund
Tags
  • Want My Money Back

Boston Market in Manassas, Virginia - Bad customer service

1.0
Details
I have ordered food and never got it!!
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Review
#1667065 Review #1667065 is a subjective opinion of poster.
Service
Boston Market Customer Care

Boston Market - A child is a customer right?

1.0
Details
Boston Market - A child is a customer right?
Just a complain about n how Schofield Barracks Boston Market served my son... His food had no lid n food was all over the plastic.... Thank u
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Review
#1659728 Review #1659728 is a subjective opinion of poster.
Service
Boston Market Customer Care
Reason of review
Poor customer service
Tags
  • Unprofessional

Contact Boston Market Customer Service

Mailing Address:
Boston Market Corporation
Attn: Guest Contact Center 14103 Denver West Parkway
Golden, CO 80401
USA
Phone:
(800) 877-2870
All Boston Market Contacts

Boston Market Reviews

  1. 110 reviews
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  5. 18 reviews
Boston Market reviews

Boston Market - DISSATISFIED

3.4
Details
I registered on your site so that I could get a buy-one-get-one-free I placed an order on your site and it refused to take your coupon of buy-one-get-one-free and said the code was not valid 31265. I ordered my order number was 364-999-0167. and it was at Boston Market number 870 excuse me 8 7. 300. I never received my discount it was at the Federal Highway store in Pompano Beach. the bill came to. I don't have that in front of me it came to 4775 and I believe I'm doing a credit and tax credit of $19.24 and should only be billed $28.51 I will dispute this on my Discover card when I receive the bill. I am looking for someone to take care of this and give me the credit I'm entitled to. thanking you for your consideration John Lehman. 954-709-4759. thank you.
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Review
#1653728 Review #1653728 is a subjective opinion of poster.
Service
Boston Market Customer Care
Pros
  • Good food
Cons
  • Terrible on line service
Reason of review
Order processing issue
Loss
$19
Preferred solution
Price reduction