Product: Boston Market Customer Care Clear all filters (13 of 13 reviews match)
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Boston Market - Pissed off
I visit your store on Thanksgiving Day I know this is the busiest time of the year to eat out but my son wanted something small so I came in stood in line and really confuse about different sides to go with certain dishes, so I ask rob he explain but wasn’t really...
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Anonymous
Anonymous

"back from my lawyer"Oh no, not your lawyer!!!FYIDon't post your phone number on a public message board that has nothing to do with the company you're complaining about.

2.0
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Boston Market Customer Care
#1139473
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WE WENT TO A BOSTON MARKET, MY CO-WORKERS AND I, IT WAS A TERRIBLE EXPERIENCE, THE YOUNG LADY, TOLD US SHE COULDN'T DO NOTHING TO TALK WITH THE MANAGER, AS WE TALK TO HIM FOR AN EVEN EXCHANGE OF THE FOOD HE REFUSE, GOT RUDE AND WITH A BAD ATTITUDE. $45.00 DOWN THE...
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1.3
Product
Boston Market Customer Care
I didn't like
  • I had with the manager very rude ans nasty
#1070539
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On 02/07/2017 i went into Boston Market located in the Bronx and i was really disappointed with the service. It was four young ladies on the floor one was a trainee. The employee's were so confused with the order and also had me in confusion. I couldnt believe i had to...
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3.0
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Boston Market Customer Care
I didn't like
  • Customer service
#1006062
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Thanksgiving 2016 order from Boston mkt was the worse mistake I ever made.Staff appalling- seemed confused and delivered worse customer service ever. My God where did they select them from and did they receive any training. My desert was not included, I practically had...
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Boston Market Customer Care
#963267
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I was in BM on chestnut st.in Union NJ.As i stood in line i observed several things that did not sit well with me. One server rang a order up then went & asked who was next & just started fixing their order,she handled money & touched the register never wash hands or...
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Boston Market Customer Care
#909599
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Boston Market - Bug found in food clear as ever
6650 Richmond Hwy, Alexandria, VA 22306 (703) 768-1838 Management is unprofessional, the food is served dissatisfying until you demand better!! Which an insect was discovered in the MAC & Cheese afterwards. There was no sympathy or apology given to accommodate myself...
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Boston Market Customer Care
#883073
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I was visiting Boston Market route 22 Union NJ around 8:50pm tonight. The drive throw was very busy so I had to go inside the store. The order line was too long and I asked one of the guys he said that Boston Market is going cheap and cuts labor that's why was only a...
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2.6
Product
Boston Market Customer Care
#873723
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i went to Boston market about a month ago and did the comments and review on the receipt that they give you. and my complaint was that i was in line and they didn't ask me right away if i been served then when i order the cheese spinach i had to wait like 15min. then i...
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2.1
Product
Boston Market Customer Care
I didn't like
  • Service
#847211
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Boston Market - Bad customer service

#1135882
1.0
Details
I called yesterday the store in van nuys, ca (Daisy) and she put me on hold one time and it got disconnected! Second time I specifically told her not to put me on hold and she did! Never answer my questions and she rather put me on hold which eventually will hung up! I called Whole Foods and they had an awesome service! Plz treat ur employees so u guys don’t loose customers!
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Boston Market - White mash stuff in my chicken inside nasty customer service

#1134559
1.3
Details
Up management super nasty and rud . dirty boston market restaurants turnerville nj and atantic city boston market . will tell anyone not to eat there.
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Boston Market Customer Care Review

#968999
1.5
Details
Worker took someone in back of me before me -- spent $60 worth of food got home was missing a lg side order went back just a sorry and what was forgot nothing free no coupon would have been nice
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Boston Market Customer Care Review

#968932
1.9
Details
The service was really cool he waited around almost 20 minutes before we were served the food was sitting up for a very long time we had to wait until they changed old food out then they sold us drinks charged us and then pop machines didn't work please get in touch with me my phone number is 708 288 8542 I my name is Paris store number is #0669 time was about 4 pm
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Boston Market Customer Care Review

#959177
3.0
Details
I was left on the catering 1-866-977-9090 phone call to order a Thanksgiving Meal for my Holiday Feast now I Started at 4:00- waited on speaker phone untill 6:00 pm recording over and over again saying some one will be withyou momentarly that unexceptional for me Im going to call Honey Bake Ham and order
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