6650 Richmond Hwy, Alexandria, VA 22306
Management is unprofessional, the food is served dissatisfying until you demand better!! Which an insect was discovered in the MAC & Cheese afterwards. There was no sympathy or apology given to accommodate myself as the consumer. They need to ensure a better environment and customer service. Please be aware of the staff, they are unprofessional an could be rude. The food sits out whether someone ordered or not, The treatment is very poor once there is a complaint. Nothing in return was offered, I had to request a refund for my food with the insect found in it how Terrible
This person wrote the review because of poor customer service at Boston Market and attached a photo. Reviewer claimed that he or she wants Boston Market to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.