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Summary of Boston Market Customer Service Calls

274 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
01:17 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Boston Market to Ask about:

Staff:

  • “Bad,,,really really Bad customer service”
  • “Service was very poor food was not fresh”
  • “Poor service poor food”

Employment:

  • “Need w2”
  • “W2 form for taxes”
  • “W2 Form”

Shipping and Delivery:

  • “To get the district managers number”
  • “Didn't receive my severance package”
  • “I didn't get any response to my question about my pay check”

Request for Information:

  • “How much my check was 2 weeks ago”

Refund:

  • “Refund”

Product/ Service:

  • “Online ordering system”

Payments and Charges:

  • “Used $5.00 off coupon & didn't come off bill .Store couldn't fix this .Can u credit my visa card please”

Other:

  • “Racial comment”
  • “Yes I Eddie Casnave did purchase two quarter rack with chicken meal for me and my wife my complaint is our ribs was raw”
  • “Didint get payed”

About Boston Market

Top 5 Likes about Boston Market

Taste and freshness was really good, Idea of quality food, Good service, Taste, Sliched turkey

Top 5 Dislikes about Boston Market

Filthy way food is handled, Service, Salad, Nasty black appearing ribs, Food

Summary

Boston Market is an American food corporation that is headquartered in Golden, Colorado. It has been giving time back to busy people since 1985 offering fresh, home-style meals-from rotisserie chicken, turkey, meatloaf and brisket to side dishes-in more than 490 restaurants from coast to coast. The company is considered to be one of the country's largest providers of catering services. The business of Boston Market all starts on the farm, where it uses only all-natural chicken fed a diet of only the highest quality grains, vitamins and minerals. Its chicken is delivered fresh and is never frozen. Boston Market offers By Event and By Menu services as well as Full Service packages providing home-cooked meals to its customers.

Boston Market reviews and complaints

Boston Market is ranked 113 out of 1297 in Cafes, Restaurants and Bars category

Payment Methods

VISA

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