My boyfriend placed a curbside order(8-2018) & waited outside for like 15 minutes before going inside(for another 10 minutes) w/our two kids. He told the cashier that he had a curbside order & there was no symoathy, apology...nothing.
They did have the food ready, but forgot to pack our extra cornbread order in the bag. The workers were not rude or anything, but they for sure were not courteous or friendly. This will be our last visit to this location in Indianapolis(56th & Georgetown Rd) & will see if the 86th & Ditch Rd service is any better.
Btw, what's up the portions? Both of us(my boyfriend & I) noticed that our individual meal portions(3 pc chicken & meatloaf) have significantly decreased in size lately this yr....RIDICULOUS!
Don't charge ppl the same amount as before if you are going to shorten the portions!!
Product or Service Mentioned: Boston Market Drive-through.
Reason of review: Poor customer service.