600 Marketplace Dr, Bel Air, MD 21014, USA
Not resolved

Bel Air Boston Market owes me a refund for food ordered but not there when I went to pick up on Christmas Eve. They Charged my credit card for $186.66 and I cannot get anyone to call me back to resolve and refund my money.

I have called catering at least 5 times. Every time I am told that they are logging a report and someone will call me back. No one calls me back. I am out of $186.

My Christmas Eve dinner was ruined. When I try to call Headquarters only option on phone is directory of employees or HR -- this is not what I need.

I want someone to give me my refund. I can be reached 443-421-0409 - Patricia Greenberg

Product or Service Mentioned: Boston Market Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $186.

Preferred solution: Full refund.

Boston Market Cons: Did not have my christmas eve order but charged my credit card.

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