i went to Boston market about a month ago and did the comments and review on the receipt that they give you. and my complaint was that i was in line and they didn't ask me right away if i been served then when i order the cheese spinach i had to wait like 15min.
then i would of thought they would of gave me a little more then what i got. like a said in my comments that when i go to MacDonald or some other place and i waited a long time they offer you something but i got nothing no sorry for the wait or anything. and i don't know if you think i am after something for free or what but i am not saying it just for that. you ask for people comments then your company should at least respond to the complaint and do offer something to them.
so i will not buy anything except for the cheese spinach it is good.
and i was going there to your restaurant a lot.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any) as the author lost $20. bigmama11kidz is overall dissatisfied with Boston Market. The most disappointing about boston market customer care at Boston Market was service Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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