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3.6
Details
Boston Market - Horrific and disrespectful
Boston Market - Horrific and disrespectful
Boston Market - Horrific and disrespectful
Boston Market - Horrific and disrespectful
Boston Market - Horrific and disrespectful
Horrific and disrespectful I go almost every day at 10:30 through the drive-through sometimes they may be a minute or two late but it’s OK that’s life today they were pushing over 10 minutes late I finally parked the car and went inside to find that the door was also...
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9 comments
Anonymous
#1739849

As soon as you started recording, you should have been told to leave the store. You obviously were looking to start some drama.

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Review
#1400965 Review #1400965 is a subjective opinion of poster.
Service
Boston Market Customer Care
Reason of review
Poor customer service

Boston Market - Hair found in 2 turkey dinners

1.0
Details
Purchases 3 turkey dinners $32 2 had hair in mashed potatoe.a employee with red shirt would only refund 1 dinner..It was take out and I had to drive back 20 minutes to return meal..Most employees had alot of hair unrestrained..shirts had hair on them a shirt with thumbs through cuff..I was grossly discussed with hair in mashed potatoes and annoyed with their customer service with the situation.I will not consider returning and feel I should be refunded the price of two large turkey dinners..
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Review
#1705341 Review #1705341 is a subjective opinion of poster.

Boston Market - Hair found in 2 turkey dinners

1.0
Details
Purchases 3 turkey dinners $32 2 had hair in mashed potatoe.a employee with red shirt would only refund 1 dinner..It was take out and I had to drive back 20 minutes to return meal..Most employees had alot of hair unrestrained..shirts had hair on them a shirt with thumbs through cuff..I was grossly discussed with hair in mashed potatoes and annoyed with their customer service with the situation.I will not consider returning and feel I should be refunded the price of two large turkey dinners..
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Review
#1705337 Review #1705337 is a subjective opinion of poster.
Service
Boston Market Sanitary Conditions

Boston Market in Staten Island, New York - Unless this man is fired do not bring your teen children to this location

A grown adult man at the Forest avenue location was harassing and hitting on my 15 year old daughter my daughter said the man was a latino male named Rob or Robert she told me she continually turned down his advances but he would not relent and made her feel very scared and uncomfortable this man needs to be terminated and held accountable for his actions immediately or I promise I will take legal action against the location as well as the company.
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Review
#1703819 Review #1703819 is a subjective opinion of poster.
Service
Boston Market Customer Care
Reason of review
Mistreatment
Preferred solution
Termination
Tags
  • Unprofessional

Boston Market - DONT WASTE YOUR TIME - DECEPTIVE ADVERTISING for THANKSGIVING

1.0
Details
Boston Market - DONT WASTE YOUR TIME - DECEPTIVE ADVERTISING for THANKSGIVING
they mail promo for Thanksgiving showing a whole turkey with many sides and Corporate office wait for 20 minutes for them to answer phone. They say hat you can get cornbread and tasteless mashed potatoes with the meal but the store only gives cheap dinner rolls NO substitution , the 99.00 dollar meal is only a 3 pound turkey breast not an entire turkey as shown. pies sides etc are all extra CUstomer service and accommodation NONE
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Review
#1703251 Review #1703251 is a subjective opinion of poster.
Service
Boston Market Customer Care
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • not as advertised
2.3
Details
for the third time I ordered their prime rib dinner. First was nearly 50%fat, also near bleeding rare. Second time just as rare only 1/4 fat, now the third time still bleeding but 1/2" or less thick. But the most disgusting looking. If it weren't 7:20 PM and raining...
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Review
#1702582 Review #1702582 is a subjective opinion of poster.
Pros
  • Good sweet potato and creamed spinach
  • Nice kids meal
Cons
  • Too fatty and too thin of a cut
  • Prime rib too rare
Reason of review
Bad quality
Loss
$19
Preferred solution
Let the company propose a solution
Tags
  • Prime Time

Boston Market - Store 0174 Waldwick NJ is Horrible

1.0
Details
What a horrible horrible staff!!! Can't get a simple order right!!! Filthy place!!
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Review
#1697708 Review #1697708 is a subjective opinion of poster.
Product
Boston Market Chicken
Cons
  • Staff displays abysmal lack of respect
Reason of review
Poor customer service
Loss
$31
Preferred solution
Full refund

Boston Market in Wilton, Connecticut - Horrible dinner

1.0
Details
ordered turkey dinner at Wilton drive-up with large gravy tonight. Got home and found dried up turkey and NO gravy. Simple order, no customers waiting, and a meal in the garbage!!! Not going there any more.
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Review
#1697701 Review #1697701 is a subjective opinion of poster.
Cons
  • Poor service
  • Food not fresh
  • Incomplete order
Reason of review
Not as described/ advertised
Loss
$10
Preferred solution
Full refund
Tags
  • Want My Money Back

Boston Market in San Fernando Valley, California - Accolades to Katie Guadalupe Ortega

5.0
Details
I arrive with my family, and her attention and service was exceptional. During our dinner I notice that she was preparing the meal for a costumer and she notice something on a little cup,,, and she get the next cup,,, finally she realized that will be proper to serve in a plastic cup, faster and agile...... she went a extra mile all the time to every costumer. As a project manager, I value this little/big actions.
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Review
#1697586 Review #1697586 is a subjective opinion of poster.
Service
Boston Market Customer Care
Reason of review
Good customer service
4.2
Details
I just started working here a couple of days ago and he was already making me uncomfortable. But then he told me to take my headphones out my ears and he said mamas with it but it was making me uncomfortable and he called me it a second time so I asked him to stop but...
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1 comment
Anonymous
#1771157

Oh you poor freaking snowflake!! Get over it!

It’s a term of endearment while they set to remembering your name. You’re only 17 yrs old and yet you think you have some right to demand that they get fired? Over literally NOTHING!! I think you need a slightly thicker skin young lady.

You’re going to be called an LOT of names during your time as a worker. What you should be doing is helping them to remember your name instead of wasting everyone’s time over your BS issue. You’re at work, you shouldn’t have your headphones in. You want people to treat you better then start acting with a little thing called professionalism.

I swear your parents should be ashamed of how you came out. You show all the signs of ending up either knocked up at a way to early age or fired from every single job. YOU have to live with the world, it DOES NOT have to change for you.

The sooner you get that through the fog of self entitlement that your parents have erroneously fostered in you the better off you will be working. You’re lucky you’re only 17 or I would forward this to their corporate offices and then YOU would have to deal with them over something that is as trivial as your ideas.

Review
#1696863 Review #1696863 is a subjective opinion of poster.
Service
Boston Market Manager
Pros
  • Only
Cons
  • Terrible on line service
Reason of review
Manager issues
Preferred solution
I want him gone or me transferred
Tags
  • Nasty Manager

Contact Boston Market Customer Service

Mailing Address:
Boston Market Corporation
Attn: Guest Contact Center 14103 Denver West Parkway
Golden, CO 80401
USA
Phone:
(800) 877-2870
All Boston Market Contacts

Boston Market Products and Services Reviews

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Boston Market - You suck

1.0
Details
i have been trying to talk to a live person for two weeks and it is impossible this is the worst customer service practice there is
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Review
#1696239 Review #1696239 is a subjective opinion of poster.
Service
Boston Market Customer Care
Cons
  • Not being able to talk to a live person
  • Un professional
Reason of review
trying to talk to a live person