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3.6
Details
Boston Market - Horrific and disrespectful
Boston Market - Horrific and disrespectful
Boston Market - Horrific and disrespectful
Boston Market - Horrific and disrespectful
Boston Market - Horrific and disrespectful
Horrific and disrespectful I go almost every day at 10:30 through the drive-through sometimes they may be a minute or two late but it’s OK that’s life today they were pushing over 10 minutes late I finally parked the car and went inside to find that the door was also...
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9 comments
Anonymous
#1739849

As soon as you started recording, you should have been told to leave the store. You obviously were looking to start some drama.

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Review
#1400965 Review #1400965 is a subjective opinion of poster.
Service
Boston Market Customer Care
Reason of review
Poor customer service

Boston Market - DONT WASTE YOUR TIME - DECEPTIVE ADVERTISING for THANKSGIVING

1.0
Details
Boston Market - DONT WASTE YOUR TIME - DECEPTIVE ADVERTISING for THANKSGIVING
they mail promo for Thanksgiving showing a whole turkey with many sides and Corporate office wait for 20 minutes for them to answer phone. They say hat you can get cornbread and tasteless mashed potatoes with the meal but the store only gives cheap dinner rolls NO substitution , the 99.00 dollar meal is only a 3 pound turkey breast not an entire turkey as shown. pies sides etc are all extra CUstomer service and accommodation NONE
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Review
#1703251 Review #1703251 is a subjective opinion of poster.
Service
Boston Market Customer Care
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • not as advertised

Boston Market in Canton, Michigan - The store closing too early staff laughing at customers trying to open a locked door

1.0
Details
Boston Market - The store closing too early staff laughing at customers trying to open a locked door
Boston Market - The store closing too early staff laughing at customers trying to open a locked door
Boston Market - The store closing too early staff laughing at customers trying to open a locked door
Boston Market - The store closing too early staff laughing at customers trying to open a locked door
Boston Market - The store closing too early staff laughing at customers trying to open a locked door
More customer service training as well as awareness when dealing with public you never know what they can be going through or how they’re going to react and they need to understand that is very serious when representing a company as well as other staff safety it is never a good idea to make fun of customers because you do not know how they’re going to respond. .
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Review
#1594174 Review #1594174 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Unprofessional

Boston Market in Queens, New York - Dispute

1.5
Details
Boston Market - Dispute
Boston Market - Dispute
Boston Market - Dispute
Boston Market - Dispute
Boston Market - Dispute
On 4/29 I ordered they sent me raw chicken
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Review
#1534222 Review #1534222 is a subjective opinion of poster.
Service
Boston Market Customer Care

Boston Market in Queens, New York - Complaint

1.3
Details
Boston Market - Complaint
Boston Market - Complaint
Boston Market - Complaint
Boston Market - Complaint
Boston Market - Complaint
I ordered from BM And the chicken was raw the sides had a bad smell it was horrible
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Review
#1524890 Review #1524890 is a subjective opinion of poster.
Boston Market - Trash accumulating on W.157/B'way street corner in NYC
Boston Market - Trash accumulating on W.157/B'way street corner in NYC
Boston Market - Trash accumulating on W.157/B'way street corner in NYC
Boston Market - Trash accumulating on W.157/B'way street corner in NYC
Hello Boston Market A short time ago the Boston Market restaurant at the corner of West 157th St. & Broadway in the Washington Hts. section of Manhattan, New York City closed. We were sorry to see it go. The Restaurant brought a lot of good to that busy corner - good...
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Review
#1613216 Review #1613216 is a subjective opinion of poster.
Service
Boston Market Sanitary Conditions
Reason of review
Poor customer service
Preferred solution
pick up the garbage
Tags
  • crud

Boston Market in Southwest San Gabriel Valley, California - My check not arriving

Boston Market - My check not arriving
Boston Market - My check not arriving
Boston Market - My check not arriving
I worked for a couple of your restaurants and the person that hired me has not pay me and we have a couple of bills opened. I would like to resolve this as soon as possible.
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Review
#1653439 Review #1653439 is a subjective opinion of poster.

Boston Market in Thornton, Illinois - Small object in food

1.0
Details
Boston Market - Small object in food
Boston Market - Small object in food
Boston Market - Small object in food
While eating creamed spinach I bit down into a small hard white object. When I took the object back to the store I was told that this was nothing that could have come for the restaurant.
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Review
#1620354 Review #1620354 is a subjective opinion of poster.
Product
Boston Market Creamed Spinach
Cons
  • To be open to hear and not try to dismiss the issue
Reason of review
Poor customer service
Preferred solution
Waiting on response

Boston Market in Brick Township, New Jersey - Horrible customer service

1.3
Details
Boston Market - Horrible customer service
Boston Market - Horrible customer service
Boston Market - Horrible customer service
Ok this is mt 4th attempt at getting some kind of answer...i went to your boston market in brick nj #0657 on 4/28/19 with my 90 year old dad. We went thru drive thru i ordered brisket was told they dont have it on sunday but we have prime rib. I said ok. We got to register i had buy one get one. My total was $19.92?? They said prime rib was $17?? Well we got home and i couldnt eat it. It was all fat see pics. I couldnt go back i had my dad and couldnt leave him alone. I have called your 800# written to someone on your fb account and filled out your complaint form twice. I have to say this is the worst customer service i have ever seen
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Review
#1536274 Review #1536274 is a subjective opinion of poster.

Contact Boston Market Customer Service

Mailing Address:
Boston Market Corporation
Attn: Guest Contact Center 14103 Denver West Parkway
Golden, CO 80401
USA
Phone:
(800) 877-2870
All Boston Market Contacts

Boston Market Products and Services Reviews

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Resolved

Resolved: Boston Market in Solon, Ohio - DRY FOOD

1.0
Details

Update by user Oct 27

Not resolved I just made the complaint

Original review posted by user Oct 27

One cashier One Cook,Food Was DRY!Seems like they were the only ones in Store!Got home,Very disappointed!!!Food just DRY!
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Review
#1691602 Review #1691602 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$19
Preferred solution
Full refund
Tags
  • Want My Money Back